Developing Process Mining Capabilities at the Enterprise Level

We applied for this project because of the pervasive influence of digital technologies on modern work environments. These technologies, whether supporting, substituting, or enhancing human efforts...

By implementing the project, our aim was to develop process mining capabilities specifically geared towards facilitating its adoption, utilization, and management. Our primary objective was to empower both practitioners and higher education students to embrace the potential of this technology. A pivotal aspect of our endeavor involved conducting a large qualitative study to assess and analyze the needs and expectations of practitioners. Recognizing the relevance of process mining across various organizational settings, our intention was to ensure that our findings remained broadly applicable and readily accessible to all.

In our project, we implemented various activities to impart our process mining capabilities to both higher education students and practitioners. These activities were designed to equip them with the necessary competencies to utilize this technology efficiently and effectively. Specifically, we conducted a workshop to facilitate learning. Additionally, we shared our findings with students at three European universities. We believe it is crucial for students to be aware of the challenges and opportunities associated with process mining, as they may encounter this technology in their future professional endeavors, given its increasing relevance in practice.